Last updated: 09/07/2025

At sebmorgan.com, we want you to be happy with your purchase. If you have any issues, we’ll do our best to resolve them quickly and fairly. Please read the policy below to understand your rights and how we handle returns and refunds.

Digital Downloads (e.g. music and audio files)

Because digital products are delivered instantly, we do not offer refunds for digital downloads once the download or streaming link has been accessed.

By purchasing a digital product from this website, you agree to waive your 14-day right to cancel under UK consumer law, as the download begins immediately.

If you have any technical issues with accessing your download, please get in touch via https://sebmorgan.com/contact and we’ll do our best to help.

Physical Products (e.g. clothing, hats, mugs)

If you’re not completely satisfied with your physical purchase, we accept returns and refunds under the following conditions:

You have 14 calendar days from the date of receiving the item to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition you received it.
  
• It must be in the original packaging, where applicable.
  

To request a return, please email: returns@sebmorgan.com with your order number, reason for return, and whether you’d like a refund or exchange.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note: Original shipping costs are non-refundable unless the item was faulty or incorrect.

Exchanges

We’re happy to exchange items if they are defective, damaged, or if you’ve ordered the wrong size (subject to stock availability). Email us at [your email] and we’ll sort it out.

Return Shipping

• You are responsible for return shipping costs unless the item is faulty or incorrect.
  
• We recommend using a tracked service, as we can’t guarantee we’ll receive items sent without proof of delivery.
  

Need Help?

If you have any questions about your order, feel free to get in touch via https://sebmorgan.com/contact  or email info@sebmorgan.com 

We’re here to help.